A longtime family business maintains an online presence by providing superior customer service.
My draperies arrived well before the wedding deadline I had indicated on my order. They were is excellent shape and required no ironing. The quality was spectacular and beyond my expectations. The close-out price was unbelievable!
Standard products arrived right away and well packed. I ordered some custom bedding which required special time for manufacture, and were shipped directly from the merchant. BedBathStore interviened to cancel one item which I did not need - and because of the time for custom assembly, they were able to comply. I did correspond with the customer service group to check on the delivery of the items and they were immediately forthcoming with information. This is a quality merchant!
Service was excellent. I had ordered the wrong color and I called when I realized my mistake...no problem, the correct color was shipped and I had my order two days later. I wish all companies were as good as yours!
I AM A NEW INTERNET SHOPPER. I AM HAPPY THAT I CHOOSE BEDBATHSTORE.COM AS A NEW EXPERIENCE. IT WAS VERY EASY TO UNDERSTAND, I RECEIVED MY ITEM QUICKER THAN I ANTICIPATED, AND I EVEN RECEIVED A DISCOUNT FOR MY NEXT ORDER. I WAS VERY HAPPY WITH THIS EXPERIENCE AND WILL GO TO THEM 1ST FOR ANY HOUSEHOLD ITEMS I NEED.THANK YOU
I recently placed an order and received email confirmation with shipping information very quickly. And I received my order on the scheduled delivery day. This process took less than a full week. I am very impressed with your service and would like to take this opportunity to thank you and to let you know that I will recommend your web site to all of my family/friends/co-workers.
I placed an online order yesterday for a tablecloth. Here it is almost 24 hours later and I just realized I ordered the wrong size! Suspecting it was probably too late to change my order, I called your company and was immediately transferred to a real, thinking person -- one who knew my order and was kind enough to rescue my package (which was already labeled and ready to be shipped) and swap sizes for me. I wish I would have thought to ask this guy's name. He was so kind and pleasant. Could you track him down and tell him he's doing a great job?? I have never had such a positive experience with *any* online merchant. : )Thanks!
No problems whatsoever. Lightning fast delivery. Strongly recommend. Superior to all other merchants I've ordered from on Yahoo shopping. Thanks.
The product was exactly what I ordered. The description was as ordered and not something of less value.
I ordered again because it went so well the first time. The second time was just as wonderful. Quick ordering and delivery was supreme!
My order was quickly confirmed and shipment date and receiving date were as stated.A very good experience.
They had exactly what I was looking for and all in all the online shopping was a great experience with BedBathStore.com. I will definitely shop at their site again.
I just have to share with you that I received this email twice. The first time I told you that the shower curtain I ordered was beautiful, but the liner, which was supposed to be clear, was white instead, and I would return it and let you know how that went. By the time I checked my email again, no more than 10 minutes later, I had received this response: Dear Barbara, Sorry for the error. Please keep the whiter liner..WE will send an additional clear liner tomorrow at no charge.Thanks again.
This is a great site. I looked everywhere for this item and you had exactly what I was looking for. I was thrilled when I found your site. Thank you
I couldn't believe how fast I received my order. No problems - and the shower curtain was beautiful! D Sweeney
I made a mistake on the order, but they took care of that very quickly. I was able to call the 800 phone number & speek to someone who handled the problem very well
Emailed me right away. Gave me all the info about my order. Received order vary fast. Can't ask for much more
I got it earlier than expected. It was exactly what I ordered. I had no problems and because of that I will order from them again.
I received my order very quickly. The large photos on the website made it easy to know what the item looked like before ordering.